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Last updated: 19 May 2026 · Please read these terms carefully before using our website or placing an order.
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or using Elva’s website, you agree to be bound by these terms.
By accessing our website at elva.com or placing an order, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to these Terms and Conditions and our Privacy Policy.
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of any revised Terms.
All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices are displayed in US Dollars (USD) and are subject to change without notice.
We make every effort to ensure product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions are complete, reliable, or error-free. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and notify you accordingly.
By placing an order, you make an offer to purchase the selected products at the stated price. We reserve the right to accept or decline any order at our discretion. A contract is formed when we send you an order confirmation email.
We accept payment via credit/debit card (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. All payments are processed securely through our payment provider (2Checkout/Verifone) using 256-bit SSL encryption. We do not store your full payment details.
By providing payment information, you confirm that you are authorised to use the payment method and that the information provided is accurate.
We aim to dispatch all orders within 1–2 business days of payment confirmation. Delivery timeframes vary by location:
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or carrier issues beyond our control. Risk of loss and title for products passes to you upon delivery.
We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Please visit our Returns Policy page for full details on how to initiate a return.
Refunds will be processed to your original payment method within 2–3 business days of receiving and inspecting the returned item. We reserve the right to refuse returns that do not meet our conditions.
When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are inactive for extended periods.
All content on this website — including text, images, logos, graphics, and software — is the property of Elva Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the maximum extent permitted by law, Elva Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the specific order giving rise to the claim.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
These Terms shall be governed by and construed in accordance with the laws of Morocco. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Taroudant, Morocco.
If you have any questions about these Terms and Conditions, please contact us:
